Microsoft South Africa has issued a warning to local consumers to be cautious of a reoccurring phone scam.
Cybercriminals and scammers make use of public phone directories to gather information on consumers, in an effort to convince clients that they can be trusted.
In addition, these callers also claim to be from Windows Helpdesk, Windows Service Centre, Microsoft Tech Support, Microsoft Support, Windows Technical Department Support Group or even Microsoft’s Research and Development Team.